Privacy Policy

Last updated: July 20, 2026

1. Introduction

This Privacy Policy explains how Rapidmark ("Rapidmark", "we", "us", or "our"), located at 275 SW 6th Street, Miami, Florida, USA, collects, uses, and protects information when you visit our website, book a call, or purchase our branding services.

2. Information We Collect

We may collect:

• Contact details you provide, such as your name, email address, and phone number, when you book a call or submit a project brief.
• Business information you share as part of your onboarding brief, including preferences, competitors, and existing assets.
• Payment information processed securely by our third-party payment providers. We do not store full card numbers.
• Usage data such as pages visited and general device/browser information, collected automatically via standard web analytics.

3. How We Use Your Information

• To deliver, manage, and communicate about your branding project.
• To process payments and send order confirmations.
• To respond to inquiries and provide customer support.
• To improve our website and Services.
• To send occasional updates, provided you have not opted out.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as payment processors, scheduling tools like Cal.com, and email or hosting providers), and only to the extent necessary for them to perform their services.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and resolve disputes.

6. Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at jonathan@rapidmark.com. You may also unsubscribe from marketing emails using the link provided in those emails.

7. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at jonathan@rapidmark.com.